Managers routinely give employees conflicting messages. “Be innovative” and “Follow established protocol.” “Take risks” and “Don’t expose the company to bad press.” “Focus on the company’s #1 initiative” and “All of these projects are a priority.” We’ve written previously about the double bind that many organizations put their employees in, providing some advice for leaders on how to mitigate the impact that these mixed messages have on people. But what if you’re the employee and your manager doesn’t recognize the impossible position he’s put you in?
When Your Boss Gives You Conflicting Messages
What to do when you’re told to “take risks” but “don’t fail.”
November 27, 2014
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New!
HBR Learning
Managing Your Boss Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Managing Your Boss. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Build a productive partnership with your most important stakeholder.