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WIRED

Today’s Picks

Pit of Despair

She Painted a Few Champagne Bottles. Then Came Meta’s Customer Support Hell

A fashion influencer’s struggles to unblock her Instagram account highlight a long-standing problem with Meta’s lackluster customer service. Users and regulators say the company must step up.
It Ain't Hard to Tell

Nas’ Illmatic Was the Beginning of the End of the Album

Book Excerpt

They Experimented on Themselves in Secret. What They Discovered Helped Win a War

The untold, top-secret story of the British researchers who found the key to keeping humans alive underwater—and helped make D-Day a success.
Business

Microsoft in the age of Satya Nadella

Originally published February 2015: More than five years before Microsoft invested its first $1 billion in OpenAI, its engineers were hard at work on something that they believed would transform consumer computing, and it wasn’t artificial intelligence.