For better or worse, collaboration is a fluid concept, and the value comes as much from how the associated technologies are used as how you think about it. Collaboration can be a linear process with a clear beginning and ending points, but it’s just as likely to be organic, spontaneous, or ad hoc. Workers don’t think about collaboration in binary terms, as in “I’m collaborating now, but I won’t be in five minutes.” At the moment, workers don’t have quotas for how much time they must spend collaborating, but of course, that could change.

By Jon Arnold, continue reading What a Restaurant Can Teach You About Collaboration