Middle management vs digital transformation - Stada webinar 16sep16
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Presentation used for the webinar organized by the Singapore Training And Development Association (STADA). Watch the webinar here : https://www.youtube.com/watch?v=tE40GJZ0ONM. Executive summary of the research & more here http://www.earlystrategies.com/midmgtanddigitaltransf/
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Middle management vs digital transformation - Stada webinar 16sep16
- 4. Demographics 16% 13% 11% 10% 10% 10% 9% 7% 5% 4% 4% CIO / IT Sales Marketing Alliances / Business dev. HR / EHS Operations / Production Finance / Accounting Engineering / Research Innovation Communication Customer support CSR Purchase Job areas Middle managers versus digital transformation Research © Early Strategies – April 2016N=94 Middle managers versus digital transformation Research © Early Strategies – April 2016N=94 below 30 30 - 40 40 - 50 50 - 60 above 60 0% 20% 40% 60% 80% 100% Respondents age range N=94 Middle managers versus digital transformation Research © Early Strategies – April 2016 10% 10% 23% 20% 37% Respondents' organization size 2000 - 5000 5000 - 10.000 10.000 - 50.000 50.000 - 100.000 > 100.000 Middle managers versus digital transformation Research © Early Strategies – April 2016 Employees N=94 35% 12% 10% 6% 5% 5% 5% 4% 4% 3% IT / Telecomunica.ons Bank / Finance / Insurance Consul.ng / Educa.on Energy / Water Mngmnt Healthcare / Care Services Manufacturing NGO Transporta.on / Tourism Aerospace / Defense Retail Adver.sing / Marke.ng Chemicals Oil / Gas / Steel / Mining Pharmaceu.cal Food (other than Retail) Government Publishing / Medias Sectors N=94 Middle managers versus digital transformation Research © Early Strategies – April 2016N=94 Middle managers versus digital transformation Research © Early Strategies – April 2016 www.earlystrategies.com/midmgtanddigitaltransf/Cécile Demailly – 15 Sept. 2016 – STADA Webinar 55% 9% 7% 6% 5% 5% 3% 2% 1% 1% 1% 1% 1% 1% France Germany United States United Kingdom Canada Switzerland Belgium China Argentina Brazil Hong Kong India Italy Netherlands Respondent's countries N=94 Middle managers versus digital transformation Research © Early Strategies – April 2016
- 5. Digital tools middle managers use www.earlystrategies.com/midmgtanddigitaltransf/Cécile Demailly – 15 Sept. 2016 – STADA Webinar
- 6. Digital transi7on deeply changes middle managers’ role 1. ShiL from tradi7onal management to leadership 2. Downsides: power, status and legi7macy are not ‘a given’ any more 3. New organiza7onal focus: managing more complexity and uncertainty 4. New skills for the future: rela7onal, more than technical or organiza7onal www.earlystrategies.com/midmgtanddigitaltransf/Cécile Demailly – 15 Sept. 2016 – STADA Webinar
- 7. 1 - ShiL from tradi7onal management to leadership Before: direct and control • tradi=onal management role consisted of direc=ng and controlling people, and ‘spreading the word’ Now: guide and influence • “facilita'ng the organiza'on” • Be a sponsor, be exemplary, convince and mo=vate employees and the different stakeholders, influence them in the posi=ve sense, help to find solu=ons è The transi=on may seem abrupt “Middle managers need to reinforce what makes them outstanding: exper'se in managing teams, capability to drive and act as engine belts of/in the organiza'on” “Managing has deeply changed because of informa'on/knowledge sharing. In the past, knowing was the main management value. As we now share everything, leadership has become the main management value.” www.earlystrategies.com/midmgtanddigitaltransf/Cécile Demailly – 15 Sept. 2016 – STADA Webinar
- 9. 3 - New organiza7onal focus: managing more complexity and uncertainty Digital transforma=on creates new processes and jobs, some=me faster than what can be absorbed. It also requires middle managers to be ready to answer any kind of ques=on. “a need to determine beneficial scenarios for my team to become more efficient and fulfilled” “middle managers have to get more skilled on a lot of new topics via new digital tools: finance, legal, HR, marke'ng. It brings more empowerment but also more stress as it is difficult to always be skilled and well trained on so many topics.” More visible and exposted than before 63% Less visible and exposed than before 16% Don't know 21% Middle managers visibility & exposure N=94 Middle managers versus digital transformation Research © Early Strategies – April 2016 yes 55% no 32% don't know 13% As a middle manager, is it easier now to influence, share your ideas, than before? N=94 Middle managers versus digital transformation Research © Early Strategies – April 2016 www.earlystrategies.com/midmgtanddigitaltransf/Cécile Demailly – 15 Sept. 2016 – STADA Webinar
- 10. 4 – New skills for the future: rela7onal, technical or organiza7onal? www.earlystrategies.com/midmgtanddigitaltransf/Cécile Demailly – 15 Sept. 2016 – STADA Webinar