• Report details
  • 6 Figures
  • 36 Tables
  • Overview
  • Introduction
    • Context for Changing LSP Business Plans
    • Methodology
    • How to Use This Report
  • The Year in Review
    • The Size of the Language Services and Technology Market
    • Demographics of Top 100 LSPs
    • Datapoints from the 2019 Global and Regional Lists
    • Activity Among the Ranked Companies
    • Buyer Requirements and Competition Drive Providers
  • Growth Strategies of Ranked Companies
    • Everybody’s Growth Factor: Organic
    • The Accelerator: M&A
  • Performance Based on Ownership Type
    • Privately-Held LSPs (Mostly Owner-Operators)
    • Investors: PEGs and Private Corporations
    • Publicly-Traded LSPs
    • Subsidiaries of Publicly-Held Corporations
  • Rankings
    • Four Frequently Asked Questions about the Rankings
    • The Rankings of the Largest Commercial Suppliers
    • Regional Rankings for the Eight Regions
    • Exclusions, Missing in Action, and Additions
  • Reported Revenue
    • The Impact of Foreign Exchange on Rankings and Market Size
    • Reporting Currency of Ranked Companies
Attachments
Who’s Who in Language Services and Technology: 2019 Rankings
Ranking of Global and Regional Providers for the Global Market Study
15 May 2019
by Donald A. DePalma, Hélène Pielmeier, Paul Daniel O'Mara

The US$49.60 billion global language service and technology industry, led by the largest language service providers (LSPs) in the world, has been growing steadily over the past 15 years, mainly attributed to the rising demand for language services, enabling technology, and ongoing innovations. In the foreseeable future, many newly emerged technologies, such as big data, Internet of Things (IOT), and machine learning will continue to boost and transform the services provided by LSPs of all sizes around the world.

The research and rankings from CSA Research’s Global Market Study are based on a representative sample of 589 providers and are used by more than 30,000 people, half of them buyers who use the rankings to shortlist providers. LSPs and language technology vendors rely on CSA Research’s annual validated and verified rankings of the top LSPs, including the Top 100 LSPs™ and the eight regional rankings to benchmark their performance against competitors and to earn recognition among buyers of language services that otherwise may not know they exist.

To produce these rankings, CSA Research conducted its 15th consecutive study of the market for outsourced language services and technology. It is based on a comprehensive survey of industry providers and follows our proven methodology.

The comprehensive Global Market Study for 2019 includes:

  • An overview of 2018 and the first half of this year, focused on the leading suppliers of language services and technology.
  • Validated and verified listings of the 100 largest providers around the globe, plus rankings for an additional 93 companies in eight geographic regions. These rankings are based on primary quantitative data collected by CSA Research in our survey of LSPs and technology vendors, plus published financial data for several publicly traded companies. All companies that participated in the survey verify their data.
  • Listings of revenue in the local reporting currency for the companies listed in the global and regional rankings, as well as percentage change in revenue for the last two years.

Note: A correction notice can be found under "Attachments". 

Related Research
 
Page Count: 70
Table of Contents
  • Overview
  • Introduction
    • Context for Changing LSP Business Plans
    • Methodology
    • How to Use This Report
  • The Year in Review
    • The Size of the Language Services and Technology Market
    • Demographics of Top 100 LSPs
    • Datapoints from the 2019 Global and Regional Lists
    • Activity Among the Ranked Companies
    • Buyer Requirements and Competition Drive Providers
  • Growth Strategies of Ranked Companies
    • Everybody’s Growth Factor: Organic
    • The Accelerator: M&A
  • Performance Based on Ownership Type
    • Privately-Held LSPs (Mostly Owner-Operators)
    • Investors: PEGs and Private Corporations
    • Publicly-Traded LSPs
    • Subsidiaries of Publicly-Held Corporations
  • Rankings
    • Four Frequently Asked Questions about the Rankings
    • The Rankings of the Largest Commercial Suppliers
    • Regional Rankings for the Eight Regions
    • Exclusions, Missing in Action, and Additions
  • Reported Revenue
    • The Impact of Foreign Exchange on Rankings and Market Size
    • Reporting Currency of Ranked Companies
Categories
Content Type
Reports
Buyer Role
Digital/Product Marketer, Program Manager, Quality Manager
LSP Role
Business Developer, Executive and Manager, Marketer, Vendor Manager
Donald A. DePalma
Chief Research Officer
Hélène Pielmeier
Director of LSP Service
Paul Daniel O'Mara
Director of Data Products
Other Research in This Series
The Demand for Language Services 19 Dec 2019
Language Services and Digital Transformation 19 Jul 2019
The Language Services Market: 2019 14 Jun 2019
The Fastest-Growing LSPs: 2019 22 May 2019
2019 Data on Top 193 LSPs 15 May 2019
Methodology: Global Market Study 15 May 2019
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