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Law firm boosts productivity with Netwrix Auditor
Netwrix Auditor empowers Miles & Stockbridge P.C. with ongoing IT systems performance and system availability, contributing to business success
Irvine, CA, May 17, 2016
Netwrix Corporation, a provider of IT auditing software that delivers complete visibility into IT infrastructure changes and data access, announced today that Miles & Stockbridge P.C., a leading law firm with seven offices in the U.S. mid-Atlantic region, has chosen Netwrix Auditor to ensure continuous system availability and increase productivity for its IT operations.
As a busy law firm, Miles & Stockbridge needed to ensure overall system security and compliance. But, at the same time it needed to enable system availability and continuous access to applications and data so that employees could remain productive as they provided legal services to clients. The main challenge for the firm was to establish user behavior monitoring over internal users and remote helpdesk activities. Since the company has a distributed IT infrastructure, which includes Active Directory, Exchange, and VMware, the Miles & Stockbridge IT team wanted a unified platform that would gather data from its various IT systems and present it in a single console for further analysis and troubleshooting, if necessary. After evaluation of several auditing solutions, the firm opted for Netwrix Auditor.
Netwrix Auditor is a visibility and governance platform that enables control over changes, configurations and access in hybrid cloud IT environments to protect data at rest regardless of its location. The platform provides security analytics to detect anomalies in user behavior and investigate threat patterns before a data breach occurs.
Netwrix Auditor allowed Miles & Stockbridge to achieve the following results:
- Complete visibility into IT environment. With hundreds of users and helpdesk personnel accessing business-critical systems in its offices and remotely, the firm is now in control of all activities happening in any part of the IT environment. The software provides visibility on enterprise, system, and user levels decreasing the risk of insider misuse and escalation of privileges.
- Maximize system uptime. The firm’s IT team daily reviews reports on user activity to track everything that can cause service disruption. In case of any issues the IT team can effortlessly revert unwanted changes or troubleshoot incidents. Broad context available for each user activity allows quick identification of the sequence of events to find the root cause.
- Improve user satisfaction. Because systems are continuously available, users can access them anytime. Thanks to that, employees are able to service the firm’s customers in an efficient and professional manner, without interuption.
- Increase IT team efficiency. Automated features, such as reporting, notifications, IT change roll back, inactive account tracking etc., allow the IT team to perform everyday tasks faster and speed report delivery to management.
“Netwrix Auditor provides a single point of access and actionable information on the IT changes. Thanks to it, we have become proactive and more efficient in our everyday work, we have enabled continuous user access to the IT systems and with that have been able to provide better user experience,” said Maria Fleischmann, Technology Coordinator at Miles & Stockbridge.
"The legal industry is among those that need to provide continuous access to their IT systems to loads of on-sight and off-sight employees,” said Michael Fimin, CEO and co-founder of Netwrix. “As a majority of routine IT tasks are critical for business continuity, inefficiently established IT processes can seriously affect system uptime. IT teams have to act quickly, detect and foresee possible performance issues to prevent outages and enable users to address clients’ needs without impact. By enabling business continuity, IT teams are able to contribute to their organization’s success and ensure company growth and development.”
To download the complete case study, please visit: www.netwrix.com/go/milesandstockbridge
About Netwrix Corporation
Netwrix Corporation provides IT auditing software that delivers complete visibility into IT infrastructure changes and data access, including who changed what, when and where each change was made, and who has access to what. Over 150,000 IT departments worldwide rely on Netwrix to audit IT infrastructure changes and data access, prepare reports required for passing compliance audits, and increase the efficiency of IT operations. Founded in 2006, Netwrix has earned more than 70 industry awards and was named to both the Inc. 5000 and Deloitte Technology Fast 500 lists of the fastest growing companies in the U.S. For more information, visit www.netwrix.com
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