Lithium Social Media Monitoring Brand Report - SAMPLE
•
2 likes•1,004 views
A sample of the brand reports available using Lithium Social Media Monitoring.
Recommended
Recommended
More Related Content
Viewers also liked
Viewers also liked (18)
More from Lithium
More from Lithium (20)
Recently uploaded
Recently uploaded (20)
Lithium Social Media Monitoring Brand Report - SAMPLE
- 1. Netflix Lithium Social Media Monitoring Brand Report
- 2. Netflix LSMM Brand Report Using Lithium Social Media Monitoring (LSMM), we searched Facebook, Twitter, YouTube, Flickr, and millions of discussion groups, forums, and blogs to find out what social customers are saying about Netflix. We set up a query and generated a concise report on Netflix’s online brand presence (next page). Here’s what it all means: Volume of Mentions The top graph shows a real-time look at how much buzz there is, and how it’s distributed across blogs, forums, Facebook, Twitter and news sites. You can see here how it’s been trending over time and when you’re in the application, you can zero in on hot periods to find out what the buzz was all about. Sentiment Balance Natural language processing gives an on-the-fly assessment of the tone and sentiment social customers use in their conversations. The Sentiment Balance here shows the ratio of positive to negative mentions. Frequent Words Analysis The middle graph shows how often words relevant to the brand are showing up in social media mentions— which words and topics are hot now and which appear to be catching on. Comparative Data LSMM brand reports include the ability to look at comparative data. We chose to compare Netflix to Blockbuster, but you can also use it to find out how your campaigns are doing against each other, which of your products is most popular, even what share of voice your brand has across the entire industry. Quotes Find the needle in the haystack. Quotes identify customer testimonials and rants and raves in real-time so you can connect with fans that love your brand and convert them into Superfans, reach out to influentials, and resolve issues. Contact Lithium For more information on what your brand can do with Lithium Social Media Monitoring, contact sales@lithium.com.
- 3. Netflix LSMM Brand Report
- 4. Netflix LSMM Brand Report About Lithium Lithium helps top brands find their social customers, give them experiences they love, and build brand nations— vibrant online communities full of passionate customers. For top brands such as Best Buy, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is the leading provider of social customer solutions that deliver real business results. The Lithium Social Customer Suite offers complete social media monitoring, a comprehensive community platform, customer intelligence and social analytics across millions of blogs, forums, and social networking sites. For more information, visit www.lithium.com. Lithium 6121 Hollis Street, Suite 4, Emeryville, CA 94608 | Tel: 510.653.6800 | Fax: 510.653.6801 | lithium.com ©2011 Lithium Technologies, Inc. All Rights Reserved.