#GovChat

#GovChat4 with John F. Moore ~ Facilitating transformation to Gov 2.0 Transcript of #GovChat from May 4th, 2011

@thomkearney Welcome to #GovChat I am your moderator @thomkearney. Thanks for joining us this evening!

Thu May 05 00:00:08 +0000 2011 - tweet id 65928727216926720 - #1

@thomkearney Our goal at #GovChat is to stimulate conversations with thought leaders on how we can work together to make governments better.

Thu May 05 00:00:21 +0000 2011 - tweet id 65928782275543041 - #2

@thomkearney As we add them, the schedule for future chats and transcripts will be available for you at http://www.psleader.org/govchat/ #govchat

Thu May 05 00:00:28 +0000 2011 - tweet id 65928812826861568 - #3

@thomkearney I am here with our special guest John Moore @JohnFMoore #GovChat

Thu May 05 00:00:44 +0000 2011 - tweet id 65928878488690688 - #4

@thomkearney John is the founder and CIO of @GovInTheLab http://govinthelab.com/ an online magazine about open government #govchat

Thu May 05 00:00:51 +0000 2011 - tweet id 65928907173543938 - #5

@thomkearney GovInTheLabwas borne from a desire to help create a positive transformation in government and politics #GovChat

Thu May 05 00:00:58 +0000 2011 - tweet id 65928938718892032 - #6

@thomkearney Our topic this evening will be Facilitating transformation to gov 2.0 #govchat

Thu May 05 00:01:06 +0000 2011 - tweet id 65928971849711616 - #7

@thomkearney To chat, simply use the hashtag #GovChat to be included in #GovChat transcript!

Thu May 05 00:01:16 +0000 2011 - tweet id 65929015369797634 - #8

@JohnFMoore Hi everyone, excited to be here with you all tonight #GovChat

Thu May 05 00:01:36 +0000 2011 - tweet id 65929095854305280 - #9

@thomkearney Give us a shout out if you are lurking! #govchat

Thu May 05 00:01:49 +0000 2011 - tweet id 65929154247409666 - #10

@thomkearney John is an open government advocate, strategist, consultant, and analyst residing in the United States. #GovChat

Thu May 05 00:02:13 +0000 2011 - tweet id 65929252192796674 - #11

@thomkearney He is a speaker, writer and educator on gov 2.0 topics. #GovChat

Thu May 05 00:02:35 +0000 2011 - tweet id 65929346078085120 - #12

@allisonhornery Tuning in to #govchat with @thomkearney and today's guest, @JohnFMoore

Thu, 05 May 2011 00:02:36 +0000 - tweet id 65929347491569664 - #13

@thomkearney John is very active in the Gov2.0 space south of the border and I look forward to his insights. #GovChat

Thu May 05 00:02:50 +0000 2011 - tweet id 65929410196414464 - #14

@thomkearney So please join me in welcoming John Moore, @JohnFMoore as our #GovChat SPECIAL guest. Cheers!

Thu May 05 00:03:04 +0000 2011 - tweet id 65929468388184064 - #15

@purserj going to catch #govchat this morning

Thu May 05 00:03:15 +0000 2011 - tweet id 65929514546499585 - #16

@John_Westra Looking forward to tonight's ##GovChat

Thu, 05 May 2011 00:03:21 +0000 - tweet id 65929540039479296 - #17

@NuWaveGOV Looking forward to tonight's ##GovChat

Thu, 05 May 2011 00:03:21 +0000 - tweet id 65929540010115072 - #18

@thomkearney To get things rolling I have a few questions for John on tonite’s topic of Facilitating transformation to gov 2.0 #GovChat

Thu May 05 00:03:22 +0000 2011 - tweet id 65929542568640512 - #19

@GovInTrenches Good afternoon, Christopher Whitaker with the State of Illinois (unemployment office, tweets my own) #govchat

Thu May 05 00:03:22 +0000 2011 - tweet id 65929543759822848 - #20

@thomkearney And of course, tweetchats are meant to be interactive, so feel free to intersperse your ideas & opinions on our topic #GovChat

Thu May 05 00:03:29 +0000 2011 - tweet id 65929572834746368 - #21

@thomkearney OK, first question for you John #govchat

Thu May 05 00:03:37 +0000 2011 - tweet id 65929606246580224 - #22

@thomkearney What do you mean when talk about gov 2.0? #GovChat

Thu May 05 00:03:48 +0000 2011 - tweet id 65929653386358784 - #23

@johnverdon Hi John and Tom How would you tweet what Gov 2.0 means #govchat

Thu May 05 00:03:52 +0000 2011 - tweet id 65929667315642368 - #24

@JohnFMoore Excellent. I talk about #Gov20 and #Opengov in broad terms. here is my defintion #GovChat

Thu May 05 00:04:43 +0000 2011 - tweet id 65929881535516672 - #25

@JohnFMoore #Gov20 (or #opengov) is a citizen-centric philosophy and strategy #GovChat

Thu May 05 00:04:47 +0000 2011 - tweet id 65929897528397824 - #26

@Lyne_Robichaud RT @allisonhornery: Tuning in to #govchat with @thomkearney and today's guest, @JohnFMoore

Thu, 05 May 2011 00:05:13 +0000 - tweet id 65930008157372416 - #27

@JohnFMoore The best results are usually driven by partnerships between citizens and govt It is focused entirely on achieving goals #GovChat

Thu May 05 00:05:19 +0000 2011 - tweet id 65930035009298432 - #28

@thomkearney Hi everyone thanks for joining us! #GovChat

Thu May 05 00:05:21 +0000 2011 - tweet id 65930040508030976 - #29

@JohnFMoore through increased efficiency, better mgmt, info transparency, and citizen engagement It most often leverages newer technologies #GovChat

Thu May 05 00:05:41 +0000 2011 - tweet id 65930126000537601 - #30

@JohnFMoore technologies to achieve the desired outcomes. This is bringing business approaches, business technologies, to governmen #GovChat

Thu May 05 00:06:04 +0000 2011 - tweet id 65930220733079552 - #31

@JohnFMoore For simplicities sake refer to http://govinthelab.com/about/ #GovChat

Thu May 05 00:06:20 +0000 2011 - tweet id 65930289595166721 - #32

@John_Westra @JohnFMoore You mentioned #GOV20 being "Citizen Centric" Can I convince you to call it "Stakeholder"-centric? #GovChat

Thu May 05 00:06:42 +0000 2011 - tweet id 65930381085515777 - #33

@JohnFMoore It is really about, in simple terms, using strategies, tools, comms, to make govt more efficient #GovChat

Thu May 05 00:06:51 +0000 2011 - tweet id 65930420520353792 - #34

@104kdrive RT @JohnFMoore: It is really about, in simple terms, using strategies, tools, comms, to make govt more efficient #GovChat

Thu May 05 00:07:25 +0000 2011 - tweet id 65930562979901440 - #35

@JohnFMoore @John_Westra I think that is a good point as citizens are not the only customer of government #GovChat

Thu May 05 00:07:29 +0000 2011 - tweet id 65930577513168896 - #36

@thomkearney Sounds like good government to me. #govchat

Thu May 05 00:08:08 +0000 2011 - tweet id 65930742890377217 - #37

@thomkearney What are your observations about how gov 2.0 gets adopted? #GovChat

Thu May 05 00:08:20 +0000 2011 - tweet id 65930791410077697 - #38

@allisonhornery @JohnFMoore (How) do you distinguish between e-Gov, Gov 2.0 and Open Gov? #GovChat

Thu May 05 00:08:24 +0000 2011 - tweet id 65930809273626624 - #39

@JohnFMoore RT @thomkearney: Sounds like good government to me. #GovChat

Thu May 05 00:08:31 +0000 2011 - tweet id 65930840294690817 - #40

@Emotivate RT @thomkearney: Our goal at #GovChat is to stimulate conversations with thought leaders on how we can work together to make governments ...

Thu May 05 00:09:11 +0000 2011 - tweet id 65931007102169088 - #41

@johnverdon #govchat I like the concept of citizen-centric - but doesn't that mean way more autonomy of decision-action for gov employees?

Thu, 05 May 2011 00:09:20 +0000 - tweet id 65931044620214272 - #42

@Emotivate RT @thomkearney: Our topic this evening will be Facilitating transformation to gov 2.0 #govchat

Thu May 05 00:09:22 +0000 2011 - tweet id 65931050571923456 - #43

@JohnFMoore @allisonhornery Allison, in my mind open government encompasses e-gov and gov2.0 as latter two are mostly tech-focused #GovChat

Thu May 05 00:09:22 +0000 2011 - tweet id 65931052081885184 - #44

@JohnFMoore I don't think so @johnverdon . Govts must still focus on strategic goals but must keep needs of citizens front and center #GovChat

Thu, 05 May 2011 00:10:29 +0000 - tweet id 65931333377064961 - #45

@JohnFMoore Thom asked What are your observations about how gov 2.0 gets adopted? #GovChat

Thu May 05 00:10:49 +0000 2011 - tweet id 65931418106212352 - #46

@spydergrrl Hi #govchat. Kiddo's in bed, finally. What did I miss?

Thu, 05 May 2011 00:11:15 +0000 - tweet id 65931525186797568 - #47

@JohnFMoore Most often starts from the inside, a passionate person or two using a tech solution like #socialmedia or #opendata #GovChat

Thu May 05 00:11:19 +0000 2011 - tweet id 65931544786767872 - #48

@Emotivate Wishing I had more time to participate in #Govchat - seems like a good discsusion. Looking forward to reviewing later.

Thu May 05 00:11:23 +0000 2011 - tweet id 65931559454261248 - #49

@JohnFMoore Non-technical advocates of #gov20 start with #socialmedia, often on Twitter, YouTube, Flickr. Rarely Facebook 1st due to privacy #GovChat

Thu May 05 00:12:03 +0000 2011 - tweet id 65931728174333952 - #50

@Lyne_Robichaud RT @JohnFMoore: I don't think so @johnverdon . Govts must still focus on strategic goals but must keep needs of citizens front and center #GovChat

Thu, 05 May 2011 00:12:22 +0000 - tweet id 65931809145356288 - #51

@allisonhornery @JohnFMoore Interesting... I tend to think 2.0 is the encompasser (if you think abt it as a mindset not the tools) #GovChat

Thu May 05 00:12:30 +0000 2011 - tweet id 65931840342593536 - #52

@lizbuchanan RT @Emotivate: Wishing I had more time to participate in #Govchat - seems like a good discsusion. Looking forward to reviewing later.

Thu May 05 00:12:37 +0000 2011 - tweet id 65931869493002240 - #53

@lizbuchanan RT @thomkearney: Our topic this evening will be Facilitating transformation to gov 2.0 #govchat

Thu May 05 00:12:44 +0000 2011 - tweet id 65931898333036544 - #54

@John_Westra I believe it's important for #GOV especially #LocalGOV to engage & facilitate the pursuit of common goals w/ #Citizens & #Business #GovChat

Thu, 05 May 2011 00:12:44 +0000 - tweet id 65931901705265152 - #55

@JohnFMoore #Gov20 developer often start with #opendata, release data, use as that is most comfortable starting point. #GovChat

Thu May 05 00:12:47 +0000 2011 - tweet id 65931912451072000 - #56

@lizbuchanan RT @thomkearney: Our goal at #GovChat is to stimulate conversations with thought leaders on how we can work together to make governments ...

Thu May 05 00:12:47 +0000 2011 - tweet id 65931914225258497 - #57

@Ihtesham_Rashid RT @JohnFMoore: RT @thomkearney: Only a few hours until #govchat on transformation to Gov 2.0 with @JohnFMoore, tonite at 8:00 PM EST h ...

Thu May 05 00:13:02 +0000 2011 - tweet id 65931976573599744 - #58

@johnverdon #govchat I like the need to keeps citizen's needs in focus - Gov serves best for the production of 'for-benefit' goods -what profit won't do

Thu, 05 May 2011 00:13:03 +0000 - tweet id 65931978729467904 - #59

@Agnieszka85 RT @JohnFMoore: The best results are usually driven by partnerships between citizens and govt It is focused entirely on achieving goals #GovChat

Thu, 05 May 2011 00:13:10 +0000 - tweet id 65932007070384128 - #60

@JohnFMoore @John_Westra I agree with you John, well said #GovChat

Thu May 05 00:13:27 +0000 2011 - tweet id 65932078092525568 - #61

@DeborahOMalley @JohnFMoore what social media platforms should Gov 2.0 being using to best leverage social change? #GovChat

Thu May 05 00:13:39 +0000 2011 - tweet id 65932131569909760 - #62

@JohnFMoore RT @johnverdon: #govchat I like the need to keeps citizens needs in focus - Gov serves best for the production of for-benefit goods #GovChat

Thu May 05 00:13:42 +0000 2011 - tweet id 65932144207347713 - #63

@JohnFMoore @allisonhornery Terminology is important. I often try to say #opengov == #gov20 and pull under 1 umbrella, no need to confuse #GovChat

Thu May 05 00:14:37 +0000 2011 - tweet id 65932372721405952 - #64

@AUGEAABYE RT @johnverdon: #govchat I like the need to keeps citizen's needs in focus - Gov serves best for the production of 'for-benefit' goods -what profit won't do

Thu, 05 May 2011 00:14:38 +0000 - tweet id 65932377112842240 - #65

@hueypbridge @JohnFMoore #GovChat Hey John, what levels of gov are best at gov20, from top to bottom?

Thu May 05 00:15:03 +0000 2011 - tweet id 65932484449280000 - #66

@joymosk What are the current greatest impediments to achieving the change needed for gov 2.0? #govchat

Thu May 05 00:15:08 +0000 2011 - tweet id 65932502946164736 - #67

@JohnFMoore @DeborahOMalley Facebook is the most widely used platform on planet but has security concerns. #GovChat

Thu May 05 00:15:23 +0000 2011 - tweet id 65932568222121986 - #68

@JohnFMoore @DeborahOMalley PPl often start with #Twitter but much smaller, niche audience. However, often reach influencers with twitter #GovChat

Thu May 05 00:15:54 +0000 2011 - tweet id 65932695359864832 - #69

@JohnFMoore @hueypbridge Really varies depends on committment. If you get senior sponsorship (as in Manor, Tx), the sky is the limit #GovChat

Thu May 05 00:16:39 +0000 2011 - tweet id 65932886745956352 - #70

@johnverdon #govchat trying to change Gov culture anticipatingf widespreading social media tech -we need new ways to design how work is done How to do?

Thu May 05 00:17:29 +0000 2011 - tweet id 65933093130870784 - #71

@JohnFMoore @joymosk We need to educate people on why #gov20 matters, often ppl get lost in status quo. Also... [more] #GovChat

Thu May 05 00:17:30 +0000 2011 - tweet id 65933098189205504 - #72

@JohnFMoore The community often speaks of #gov20 as tech-only and fail to define whole value. Non techies lose interest #GovChat

Thu May 05 00:18:05 +0000 2011 - tweet id 65933246176829440 - #73

@JohnFMoore @johnverdon Exactly John. It is about organizational and culture change tied closely to goals and strategies to achieve #GovChat

Thu May 05 00:18:45 +0000 2011 - tweet id 65933414494253056 - #74

@John_Westra @JohnFMoore I think people may disagree about #GOV being the change agent vs the facilitator of dialog using #GOV20 tools #GovChat

Thu May 05 00:19:05 +0000 2011 - tweet id 65933495863754752 - #75

@thomkearney Do you have any ideas on how passionate people can promote gov 2.0 up the chain? #GovChat

Thu May 05 00:19:18 +0000 2011 - tweet id 65933551501180928 - #76

@JohnFMoore Educate, educate, educate. Find examples, case studies, that you can share with your organization. #GovChat

Thu May 05 00:19:47 +0000 2011 - tweet id 65933675749048320 - #77

@JohnFMoore Look at places like @GovIntheLab, @GovLoop, @GovFresh, and others that have lots of studies. Read @GovInTheLab daily :-) #GovChat

Thu May 05 00:20:09 +0000 2011 - tweet id 65933765842710528 - #78

@Victorfern RT @JohnFMoore: Educate, educate, educate. Find examples, case studies, that you can share with your organization. #GovChat

Thu May 05 00:20:32 +0000 2011 - tweet id 65933863351885828 - #79

@JohnFMoore Seriously. Meet with leaders (Mayor, Town Manager), see what their painpoints are and propose #gov20 solutoins #GovChat

Thu May 05 00:20:45 +0000 2011 - tweet id 65933918196613120 - #80

@AugeAabye RT @JohnFMoore: Educate, educate, educate. Find examples, case studies, that you can share with your organization. #GovChat

Thu May 05 00:20:52 +0000 2011 - tweet id 65933946457829376 - #81

@JohnFMoore @John_Westra It depends on perspective, of course. People generally apathetic (unfortunately), govt should start conversation #GovChat

Thu May 05 00:21:32 +0000 2011 - tweet id 65934113890250753 - #82

@govloop #govchat folks....Do you have Public Service Recognition Week? It's that week in U.S. and we are thanking govies - welovepublicservice.org

Thu, 05 May 2011 00:21:43 +0000 - tweet id 65934159155167232 - #83

@johnverdon #govchat recently was involved in a Manager workshop and realized how deeply invested mid managers are in system They need help to change

Thu May 05 00:21:44 +0000 2011 - tweet id 65934165090115584 - #84

@RonSupportsYou MT @JohnFMoore Non-technical advocates of #gov20 start with socialmedia, often on Twitter,Flickr.Rarely Facebook 1st due to privacy #GovChat

Thu May 05 00:21:45 +0000 2011 - tweet id 65934167694786560 - #85

@thomkearney What are the key messages you think management needs to hear? #GovChatWhat are the key messages you think management needs to hear? #GovChat

Thu May 05 00:22:07 +0000 2011 - tweet id 65934259579400192 - #86

@John_Westra @JohnFMoore How do you and others feel about "5th Column" (unsanctioned) #SocialMedia efforts to spur adoption? #GovChat

Thu May 05 00:22:13 +0000 2011 - tweet id 65934287454748673 - #87

@JohnFMoore RT @johnverdon: was involved in Mgr workshop and realized how deeply invested mid managers are in system They need help to change #GovChat

Thu May 05 00:22:26 +0000 2011 - tweet id 65934341376720898 - #88

@Ihtesham_Rashid RT @JohnFMoore: @allisonhornery Allison, in my mind open government encompasses e-gov and gov2.0 as latter two are mostly tech-focused #GovChat

Thu, 05 May 2011 00:22:29 +0000 - tweet id 65934351677919232 - #89

@johnverdon #govchat Mid managers investment in 'the way things are done now' is a huge barrier. What new reward/incentives can they be given?

Thu, 05 May 2011 00:22:54 +0000 - tweet id 65934458024493056 - #90

@JohnFMoore @John_Westra Risky in my opinion, can blow up and set back and organization months if not done well #GovChat

Thu May 05 00:23:11 +0000 2011 - tweet id 65934528270708736 - #91

@spydergrrl @JohnFMoore Do initiatives like challenge.gov work to engage the public? #govchat

Thu May 05 00:23:18 +0000 2011 - tweet id 65934558750720001 - #92

@JohnFMoore @johnverdon This is where I feel #govt must learn from #biz. tie incentives of some sort to the org goals. No 1 size fits all #GovChat

Thu May 05 00:24:06 +0000 2011 - tweet id 65934758110179328 - #93

@thomkearney @john_westra Inevitable and ok if they are responsible. IMO #GovChat

Thu May 05 00:24:08 +0000 2011 - tweet id 65934768184893440 - #94

@spydergrrl @JohnFMoore @johnverdon Mid-managers are somewhat invisible when it comes to Web 2 - often overlooked as being younger gen thing. #govchat

Thu May 05 00:24:13 +0000 2011 - tweet id 65934789919776768 - #95

@yarddonky RT @Marguer_d: RT @johnfmoore: For Info on Open Government refer to http://govinthelab.com/about/ #GovChat

Thu May 05 00:24:21 +0000 2011 - tweet id 65934824917041152 - #96

@JohnFMoore @spydergrrl Challenges are very powerful if well marketed and engage proactively with developer community #GovChat

Thu May 05 00:24:32 +0000 2011 - tweet id 65934869213102080 - #97

@DeborahOMalley @JohnFMoore How do you see Gov 2.0 progressing from here? #GovChat

Thu May 05 00:24:34 +0000 2011 - tweet id 65934876972556288 - #98

@JohnFMoore @spydergrrl In CA, for example, one contest saw multiple companies/products created, new jobs, new markets, citizens win #GovChat

Thu May 05 00:25:03 +0000 2011 - tweet id 65934998850637824 - #99

@JohnFMoore #opengov #gov20 requires whole organization focus. Focus is on goal achievement, change management, strategie, tech, in order #GovChat

Thu May 05 00:25:48 +0000 2011 - tweet id 65935186034044928 - #100

@thomkearney What are the key messages you think management needs to hear? #GovChat

Thu May 05 00:26:06 +0000 2011 - tweet id 65935262349406209 - #101

@John_Westra @JohnFMoore Re: Risk Can we Revolutionize ( #GOV20 ) #GOV without Revolution (Risk)? "Lead, Follow or Get out of the Way!" #GovChat

Thu May 05 00:26:13 +0000 2011 - tweet id 65935294897205248 - #102

@JohnFMoore Thom, for management, focus on how how #gov20 benefits the goals of the organization. #GovChat

Thu May 05 00:26:51 +0000 2011 - tweet id 65935453840359424 - #103

@JohnFMoore Major selling points are quality of service improvements, operational cost savings, and public sector job creation. #GovChat

Thu May 05 00:27:07 +0000 2011 - tweet id 65935517467934720 - #104

@JohnFMoore Focus on one of the first two as well as highlighting success stories in the press. #GovChat

Thu May 05 00:27:29 +0000 2011 - tweet id 65935611177074688 - #105

@thomkearney What do you say when managers think that Social Media is too risky? #GovChat

Thu May 05 00:28:02 +0000 2011 - tweet id 65935749647839232 - #106

@JohnFMoore #gov20 can win political points for leaders in the town, never lose site of importance of winning your politicians points #GovChat

Thu May 05 00:28:03 +0000 2011 - tweet id 65935752583839744 - #107

@JohnFMoore Understand what motivates each party you speak to. #GovChat

Thu May 05 00:28:26 +0000 2011 - tweet id 65935848889270273 - #108

@JohnFMoore @thomkearney #SocialMedia is risky. So is speaking to the press, answering the phone, responding to emails. #GovChat

Thu May 05 00:28:49 +0000 2011 - tweet id 65935945618292736 - #109

@JohnFMoore Your citizens are having conversations, spreading rumors, you must address them. #GovChat

Thu May 05 00:29:15 +0000 2011 - tweet id 65936054527602688 - #110

@HernandoMestre RT @JohnFMoore: Understand what motivates each party you speak to. #GovChat

Thu May 05 00:29:26 +0000 2011 - tweet id 65936102380404736 - #111

@JohnFMoore For example, in my home town there is a discussion board where blatant rumors and attacks run wild. Town officials don't respond #GovChat

Thu, 05 May 2011 00:29:41 +0000 - tweet id 65936164355444737 - #112

@johnverdon #govchat SM collapses traditional costs, enables new ways of working, needs new 'rules' of behavior, new meaning for hierarchy of competence

Thu, 05 May 2011 00:29:56 +0000 - tweet id 65936227681042432 - #113

@JohnFMoore Town officials don't respond there, they respond on other channels, bringing people away from the bitterness of that platform #GovChat

Thu, 05 May 2011 00:30:07 +0000 - tweet id 65936275466752000 - #114

@SoulKirk RT @JohnFMoore: Understand what motivates each party you speak to. #GovChat

Thu May 05 00:30:11 +0000 2011 - tweet id 65936289643503616 - #115

@HernandoMestre RT @JohnFMoore: Your citizens are having conversations, spreading rumors, you must address them. #GovChat

Thu May 05 00:30:21 +0000 2011 - tweet id 65936331632680960 - #116

@thomkearney @johnfmoore So there is no, "no risk" option. #GovChat

Thu May 05 00:30:32 +0000 2011 - tweet id 65936380919943169 - #117

@allisonhornery @JohnFMoore Important to be where the citizen conversations are already happening, rather than expecting to come to Gov 'space' #GovChat

Thu, 05 May 2011 00:31:13 +0000 - tweet id 65936550332084224 - #118

@thomkearney What is the message that you think needs to get out to citizens as opposed to management #GovChat

Thu May 05 00:31:28 +0000 2011 - tweet id 65936613343113216 - #119

@JohnFMoore Yes! RT @allisonhornery: Impt 2 be where citizen conversations are already happening, rather than expecting to come to Gov space #GovChat

Thu May 05 00:31:48 +0000 2011 - tweet id 65936698969825281 - #120

@JohnFMoore Citizens generally don’t care about #gov20 but do care about saving money in government and on information transparency. #GovChat

Thu May 05 00:32:00 +0000 2011 - tweet id 65936747258839040 - #121

@johnverdon #govchat isn't there perceived risk for manager's 'brand' with the transparency necessary for greater efficiency/productivity?

Thu, 05 May 2011 00:32:26 +0000 - tweet id 65936858764427265 - #122

@jkonga RT @JohnFMoore: Understand what motivates each party you speak to. #GovChat

Thu May 05 00:32:32 +0000 2011 - tweet id 65936881556267008 - #123

@JohnFMoore Transparency, of course, is tough point as often politicians and leaders don't care about this. You need to speak to each audience #GovChat

Thu, 05 May 2011 00:32:35 +0000 - tweet id 65936893241593856 - #124

@johnverdon RT @allisonhornery: @JohnFMoore Important to be where the citizen conversations are already happening, rather than expecting to come to Gov 'space' #GovChat

Thu, 05 May 2011 00:32:50 +0000 - tweet id 65936959893282816 - #125

@The_News_DIVA RT @JohnFMoore: Transparency, of course, is tough point as often politicians and leaders don't care about this. You need to speak to each audience #GovChat

Thu, 05 May 2011 00:33:12 +0000 - tweet id 65937048875433984 - #126

@allisonhornery #GovChat discussion reminds me of something someone said to me recently "Organisation's don

Thu, 05 May 2011 00:33:22 +0000 - tweet id 65937090881388544 - #127

@JohnFMoore Make friends with local journos. Get stories into press and work w/ journos to2educate them at every opp. They educate citizens #GovChat

Thu May 05 00:33:31 +0000 2011 - tweet id 65937128105852929 - #128

@KenKChow @thomkearney I think it takes a lot of reminders to engage ppl to be active on #SocialMedia. Get them involve, stay active! #GovChat

Thu May 05 00:33:40 +0000 2011 - tweet id 65937167477780480 - #129
geo info: Point - lat = 49.2855717 - long = 0

@jkonga Importance of ongoing dialogue RT @JohnFMoore: Your citizens are having conversations, spreading rumors, you must address them. #GovChat

Thu May 05 00:33:47 +0000 2011 - tweet id 65937195302785025 - #130

@John_Westra @JohnFMoore Master Citizen Planner capstone was community discussion forum. #LocalGOV unit has never promoted it due to politics. #GovChat

Thu May 05 00:34:02 +0000 2011 - tweet id 65937260381605888 - #131

@JohnFMoore In town with active citizenry making request for info talk about open data, easily accessible info. Save all time and money #GovChat

Thu May 05 00:34:19 +0000 2011 - tweet id 65937331823194113 - #132

@allisonhornery #GovChat discussion reminds me of sthing said to me recently "Organisations don't have an electricity department' - ie underpins everything

Thu, 05 May 2011 00:34:37 +0000 - tweet id 65937407882698752 - #133

@thomkearney LOL RT @daverooneyca: @thomkearney Stay home in the closet with a helmet on in case the sky falls. ;) #GovChat

Thu May 05 00:34:54 +0000 2011 - tweet id 65937477671723008 - #134

@joymosk RT @johnverdon: #govchat SM collapses traditional costs, enables new ways of working, needs new 'rules' of behavior, new meaning for hierarchy of competence

Thu, 05 May 2011 00:35:16 +0000 - tweet id 65937570319712257 - #135

@JohnFMoore @allisonhornery LOL #GovChat

Thu May 05 00:35:19 +0000 2011 - tweet id 65937581170368512 - #136

@KenKChow @thomkearney I think management worries too much about the result. The measurable. Not to mention the "risk" and the cost of time! #GovChat

Thu May 05 00:35:19 +0000 2011 - tweet id 65937581652709376 - #137
geo info: Point - lat = 49.28596097 - long = 0

@osalazar RT @JohnFMoore: Your citizens are having conversations, spreading rumors, you must address them. #GovChat

Thu May 05 00:35:48 +0000 2011 - tweet id 65937703446904832 - #138

@thomkearney Can you share any examples ? #govchat

Thu May 05 00:35:52 +0000 2011 - tweet id 65937720966516736 - #139

@JohnFMoore Absolutely, there are dozens across the world available. #GovChat

Thu May 05 00:36:20 +0000 2011 - tweet id 65937839262679040 - #140

@KenKChow @thomkearney No pain no gain! Engagement will be a good team building exercise. #GovChat

Thu May 05 00:36:27 +0000 2011 - tweet id 65937869776232448 - #141
geo info: Point - lat = 49.28564075 - long = 0

@joymosk RT @thomkearney: LOL RT @daverooneyca: @thomkearney Stay home in the closet with a helmet on in case the sky falls. ;) #GovChat

Thu May 05 00:36:27 +0000 2011 - tweet id 65937867377098752 - #142

@JohnFMoore #GovChat Take a a look at the City Makeover guide developed for Manor Texas and others: http://bit.ly/m1iWmr

Thu May 05 00:36:51 +0000 2011 - tweet id 65937967318962176 - #143

@JohnFMoore #GovChat In the Middle East,, #socialmedia and #gov20 is making a difference (not just revolutions)

Thu May 05 00:37:05 +0000 2011 - tweet id 65938027658219520 - #144

@JohnFMoore #GovChat In the Middle East,, #socialmedia and #gov20 is making a difference (not just revolutions) http://bit.ly/f05Pbo

Thu May 05 00:37:15 +0000 2011 - tweet id 65938071425794048 - #145

@JohnFMoore #GovChat In Boston, with Code For America, GIS data is beig used in great ways: http://bit.ly/g5dKwl

Thu May 05 00:37:34 +0000 2011 - tweet id 65938147606937601 - #146

@JohnFMoore #GovChat In my home town I am also demonstrating how a single citizen can create #gov20 change: http://bit.ly/kgDo8u

Thu May 05 00:37:43 +0000 2011 - tweet id 65938188564307968 - #147

@thomkearney @kenkchow absolutely and you need to keep up with the messaging until you are blue in the face. Traction takes time. #govchat

Thu May 05 00:38:19 +0000 2011 - tweet id 65938339693461504 - #148

@JohnFMoore There are dozens of examples, from San Francisco to Singapore to Australia to Japan to Russia to Spain and on and on #GovChat

Thu May 05 00:38:28 +0000 2011 - tweet id 65938374300672000 - #149

@writestuffpr RT @JohnFMoore: #GovChat In my home town I am also demonstrating how a single citizen can create #gov20 change: http://bit.ly/kgDo8u

Thu May 05 00:38:35 +0000 2011 - tweet id 65938405464358912 - #150

@2doubleeagles RT @JohnFMoore: #GovChat In my home town I am also demonstrating how a single citizen can create #gov20 change: http://bit.ly/kgDo8u

Thu May 05 00:39:51 +0000 2011 - tweet id 65938724244029440 - #151

@thomkearney @johnfmoore Like activists use Facebook to schedule, twitter to coordinate, and You Tube to tell the world. #govchat

Thu May 05 00:40:29 +0000 2011 - tweet id 65938883644375041 - #152

@John_Westra @JohnFMoore How do you get Citizens to risk public scrutiny / criticism when using #SocialMedia tools 4 community issue dialog? #GovChat

Thu May 05 00:40:59 +0000 2011 - tweet id 65939008647213056 - #153

@JohnFMoore @John_Westra Very hard John, same as getting someone to ask a question in a public forum. People fear being embarrased #GovChat

Thu May 05 00:41:54 +0000 2011 - tweet id 65939239858225152 - #154

@JohnFMoore @John_Westra The keys, of course, is to make it "safe" to ask silly questions. Could spend days on that subject :-) #GovChat

Thu May 05 00:42:31 +0000 2011 - tweet id 65939395198459904 - #155

@chrisj_moore RT @thomkearney: @johnfmoore Like activists use Facebook to schedule, twitter to coordinate, and You Tube to tell the world. #govchat

Thu May 05 00:42:52 +0000 2011 - tweet id 65939481399795713 - #156

@thomkearney Kudos to the changemakers recognized at #nmccng this evening. #govchat

Thu May 05 00:43:13 +0000 2011 - tweet id 65939570562318336 - #157

@John_Westra @JohnFMoore Do you think there is a place for anonymous #SocialMedia dialog in a #GOV20 setting? I personally think not. #GovChat

Thu May 05 00:43:57 +0000 2011 - tweet id 65939757003317249 - #158

@jkonga RT @thomkearney: @johnfmoore Like activists use Facebook to schedule, twitter to coordinate, and You Tube to tell the world. #govchat

Thu May 05 00:44:08 +0000 2011 - tweet id 65939803815944192 - #159

@spydergrrl RT @John_Westra: @JohnFMoore How do you get Citizens to risk public scrutiny / criticism when using #SocialMedia tools 4 community issue dialog? #GovChat

Thu, 05 May 2011 00:44:19 +0000 - tweet id 65939849127006208 - #160

@johnverdon #GovChat J Seely Brown John Hagel talk about need for 'institutional innovation' this is the heart of changing mid man investment in old sys

Thu, 05 May 2011 00:44:19 +0000 - tweet id 65939845918375936 - #161

@DeborahOMalley @JohnFMoore How do you see Gov 2.0 progressing in the future? #GovChat

Thu May 05 00:45:20 +0000 2011 - tweet id 65940102291001345 - #162

@JohnFMoore @John_Westra I don't like the idea of anonymous either. Need to ensure you don't fall into ranting and name calling #GovChat

Thu, 05 May 2011 00:45:45 +0000 - tweet id 65940210214637568 - #163

@JohnFMoore @DeborahOMalley Good question. In short term #gov20 #opengov will have some set backs as people are frustrated by lack of buy-in #GovChat

Thu May 05 00:46:22 +0000 2011 - tweet id 65940364023959552 - #164

@JohnFMoore In US for example, #opengov efforts were part of what was on the budget chopping block. We are not clearly articulating value #GovChat

Thu May 05 00:46:55 +0000 2011 - tweet id 65940503312613377 - #165

@JohnFMoore However, people will learn that it is important to demonstrate value, speak to what politicians and gov leaders care about #GovChat

Thu May 05 00:47:22 +0000 2011 - tweet id 65940615388606464 - #166

@JohnFMoore this will lead to a level of #opengov maturity necessary to begin to see major progress, major benefits. #GovChat

Thu May 05 00:47:53 +0000 2011 - tweet id 65940744053063682 - #167

@thomkearney @johnfmoore What do you think government leaders and politicians care about. #govchat

Thu May 05 00:50:07 +0000 2011 - tweet id 65941308719632384 - #168

@spydergrrl RT @JohnFMoore: In US for example, #opengov efforts were part of what was on the budget chopping block. We are not clearly articulating value #GovChat

Thu, 05 May 2011 00:50:26 +0000 - tweet id 65941386163265536 - #169

@John_Westra Is slow #GOV20 adoption a result of no native vested interests and corresponding direct lobbying? #GovChat

Thu May 05 00:50:53 +0000 2011 - tweet id 65941502349684737 - #170

@fusedlogic @John_Westra @JohnFMoore I would agree, transparency all the way as much as possible...#govchat #gov20

Thu May 05 00:50:59 +0000 2011 - tweet id 65941523627393024 - #171

@JohnFMoore Key messages for #opengov #gov20 are that it can increase quality of service, reduce cost of #govt, create jobs #GovChat

Thu May 05 00:51:36 +0000 2011 - tweet id 65941682599886848 - #172

@JohnFMoore note that #politicians care about getting re-elected, give them highlights on cost savings, good sound-bites #GovChat

Thu May 05 00:52:05 +0000 2011 - tweet id 65941802884149249 - #173

@thomkearney @john_westra I wonder is adoption really that slow, or is it a mater of perspective? #govchat

Thu May 05 00:52:17 +0000 2011 - tweet id 65941853802999810 - #174

@digiphile @allisonhornery Terms matter. Eliding #OpenGov or #gov20 http://bit.ly/fBOGEc with #Goodgovhttp://j.mp/jSQoN7 is confusing to some. #govchat

Thu May 05 00:52:28 +0000 2011 - tweet id 65941897469886465 - #175

@JohnFMoore Govt leaders also care about reducing cost but also saving time, inmproving customer care provided to citizens #GovChat

Thu May 05 00:52:36 +0000 2011 - tweet id 65941932894982144 - #176

@damyot @thomkearney #GovChat Tell them to try it. People are afraid of what they don't know.

Thu, 05 May 2011 00:52:39 +0000 - tweet id 65941945763119104 - #177

@cavalcante_cmf RT @JohnFMoore: Key messages for #opengov #gov20 are that it can increase quality of service, reduce cost of #govt, create jobs #GovChat

Thu May 05 00:52:47 +0000 2011 - tweet id 65941976675139584 - #178

@johnverdon RT @JohnFMoore: Key messages for #opengov #gov20 are that it can increase quality of service, reduce cost of #govt, create jobs #GovChat

Thu May 05 00:53:02 +0000 2011 - tweet id 65942040940253184 - #179

@joymosk RT @JohnFMoore: Key messages for #opengov #gov20 are that it can increase quality of service, reduce cost of #govt, create jobs #GovChat

Thu May 05 00:53:05 +0000 2011 - tweet id 65942053074374656 - #180

@jkonga RT @JohnFMoore: Key messages for #opengov #gov20 are that it can increase quality of service, reduce cost of #govt, create jobs #GovChat

Thu May 05 00:53:26 +0000 2011 - tweet id 65942144153690112 - #181

@JohnFMoore Agreed! RT @damyot: @thomkearney #GovChat Tell them to try it. People are afraid of what they dont know. #GovChat

Thu May 05 00:53:42 +0000 2011 - tweet id 65942207886143488 - #182

@Lyne_Robichaud RT @JohnFMoore: Key messages for #opengov #gov20 are that it can increase quality of service, reduce cost of #govt, create jobs #GovChat

Thu May 05 00:53:54 +0000 2011 - tweet id 65942259950039040 - #183

@thomkearney Great point! RT @damyot: @thomkearney #GovChat Tell managers to try it. People are afraid of what they don't know.

Thu, 05 May 2011 00:54:10 +0000 - tweet id 65942327834836993 - #184

@John_Westra @JohnFMoore - Be nice to those of us politicians (Public Servants) who prefer the meat of challenges than "sound bites"! #GovChat

Thu May 05 00:54:42 +0000 2011 - tweet id 65942461373095936 - #185

@JohnFMoore @John_Westra :-) yes sir #GovChat

Thu May 05 00:55:25 +0000 2011 - tweet id 65942639693930497 - #186

@cavalcante_cmf @johnfmoore In Brazil, social networks are serving as a channel of communication between people and government. #GovChat #Opengov

Thu May 05 00:55:40 +0000 2011 - tweet id 65942704533667840 - #187

@JohnFMoore RT @cavalcante_cmf: @johnfmoore In Brazil, social networks are serving as a channel of communication between people and government #GovChat

Thu May 05 00:56:17 +0000 2011 - tweet id 65942860394016768 - #188

@thomkearney We are almost out of time. John we have thoroughly enjoyed your insights #GovChat

Thu May 05 00:56:30 +0000 2011 - tweet id 65942914320175105 - #189

@DEADHEAD1776 RT @JohnFMoore: Key messages for #opengov #gov20 are that it can increase quality of service, reduce cost of #govt, create jobs #GovChat

Thu May 05 00:56:40 +0000 2011 - tweet id 65942953838907392 - #190

@Design4people RT @JohnFMoore what social media platforms should Gov 2.0 being using to best leverage social change? #GovChat: http://bit.ly/jKDtuU

Thu May 05 00:56:53 +0000 2011 - tweet id 65943011707727872 - #191

@fusedlogic @cavalcante_cmf Excellent. #GovChat #Opengov

Thu May 05 00:57:08 +0000 2011 - tweet id 65943074739716096 - #192

@thomkearney Thank you all 4 joining us! Your participation & feedback has been fantasitc. AND SPECIAL thanks to John Moore, @JohnFMoore #GovChat

Thu May 05 00:57:24 +0000 2011 - tweet id 65943139239735296 - #193

@JAMSRIDE RT @JohnFMoore: RT @cavalcante_cmf: @johnfmoore In Brazil, social networks are serving as a channel of communication between people and government #GovChat

Thu, 05 May 2011 00:57:25 +0000 - tweet id 65943146542014464 - #194

@JohnFMoore Gr8 being here. If you have follow-up, ask on Twitter, Email at john at thelabinboston dot com or ask on govinthelab.com #GovChat

Thu May 05 00:57:37 +0000 2011 - tweet id 65943193656635392 - #195

@thomkearney Be sure to visit Government In The Lab at http://govinthelab.com #GovChat

Thu May 05 00:57:37 +0000 2011 - tweet id 65943195019788288 - #196

@Lyne_Robichaud RT @JohnFMoore: Agreed! RT @damyot: @thomkearney #GovChat Tell them to try it. People are afraid of what they dont know. #GovChat

Thu May 05 00:57:49 +0000 2011 - tweet id 65943245418536960 - #197

@fusedlogic I believe we should also highlight efforts for collaboration like www.oursay.org #govchat #gov20

Thu May 05 00:58:10 +0000 2011 - tweet id 65943334572654592 - #198

@allisonhornery @digiphile Thx for links, I agree terms matter - seeing a fair amount of interchangeability at the moment which will evolve #govchat

Thu May 05 00:58:11 +0000 2011 - tweet id 65943337802285057 - #199

@thomkearney Join us in four weeks for the next #GovChat on Wed, June 1, at 8:00 pm EST #GovChat

Thu May 05 00:58:11 +0000 2011 - tweet id 65943339182198784 - #200

@JohnFMoore RT @fusedlogic: I believe we should also highlight efforts for collaboration like www.oursay.org #govchat #gov20 #GovChat

Thu May 05 00:58:41 +0000 2011 - tweet id 65943462901583872 - #201

@thomkearney And pencil in PS Engage, a one day learning event, November 22 in Ottawa, Weaving together a more connected public service #govchat

Thu May 05 00:58:55 +0000 2011 - tweet id 65943523433791489 - #202

@liliannsmama RT @JohnFMoore: RT @fusedlogic: I believe we should also highlight efforts for collaboration like www.oursay.org #govchat #gov20 #GovChat

Thu May 05 00:59:23 +0000 2011 - tweet id 65943639611813888 - #203

@spydergrrl @thomkearney @JohnFMoore Thanks for your insights #govchat

Thu May 05 01:00:00 +0000 2011 - tweet id 65943796726251520 - #204

@Emotivate RT @thomkearney: And pencil in PS Engage, a one day learning event, November 22 in Ottawa, Weaving together a more connected public service #govchat

Thu, 05 May 2011 01:00:00 +0000 - tweet id 65943796214538240 - #205

@jkonga Thx Thom & @johnfmoore for the insight RT @thomkearney: Be sure to visit Government In The Lab at http://govinthelab.com #GovChat

Thu May 05 01:00:06 +0000 2011 - tweet id 65943820604416001 - #206

@DeborahOMalley @JohnFMoore and the #govchat contributions thanks for your insightful comments and questions

Thu May 05 01:02:21 +0000 2011 - tweet id 65944387099701249 - #207

@fusedlogic Every state and province needs an www.oursay.org in their area. Excellent citizen engagement cc @OurSayAust #govchat #gov20

Thu May 05 01:02:44 +0000 2011 - tweet id 65944484235583488 - #208

@allisonhornery And now, from #govchat we move to #localgovchat (and breakfast)

Thu May 05 01:02:46 +0000 2011 - tweet id 65944492771000320 - #209

@IdeaGov RT @fusedlogic: Every state and province needs an www.oursay.org in their area. Excellent citizen engagement cc @OurSayAust #govchat #gov20

Thu May 05 01:04:03 +0000 2011 - tweet id 65944814113402880 - #210

@fusedlogic This was our simple case study for a municipal citizen engagement platform. http://is.gd/JFgOYG #yeg #govchat #gov20

Thu May 05 01:04:40 +0000 2011 - tweet id 65944969789177856 - #211

@MaddieDiMuccio Brilliant. Pls read RT: JohnFMoore: #GovChat In my home town also demonstrating how a single citizen can create change: http://bit.ly/kgDo8u

Thu May 05 01:05:16 +0000 2011 - tweet id 65945119685230593 - #212

@Lyne_Robichaud RT @JohnFMoore: RT @cavalcante_cmf: @johnfmoore In Brazil, social networks are serving as a channel of communication between people and government #GovChat

Thu, 05 May 2011 01:06:05 +0000 - tweet id 65945326888042497 - #213

@MaddieDiMuccio Brilliant. Pls read RT @JohnFMoore: #GovChat In my home town also demonstrating how a single citizen can create change http://bit.ly/kgDo8u

Thu May 05 01:06:34 +0000 2011 - tweet id 65945448409604097 - #214

@digiphile @thomkearney Share case studies of people & strategies that deliver on mission http://bit.ly/dbqwXr | http://oreil.ly/bF3d7n #govchat #gov20

Thu May 05 01:07:59 +0000 2011 - tweet id 65945805281959936 - #215

@Lyne_Robichaud RT @JohnFMoore: #Gov20 (or #opengov) is a citizen-centric philosophy and strategy #GovChat

Thu May 05 01:08:50 +0000 2011 - tweet id 65946018839142400 - #216

@MiaD RT @JohnFMoore: Gr8 being here. If you have follow-up, ask on Twitter, Email at john at thelabinboston dot com or ask on govinthelab.com #GovChat

Thu, 05 May 2011 01:10:01 +0000 - tweet id 65946314134913025 - #217

@peoplearecraz RT @JohnFMoore: RT @cavalcante_cmf: @johnfmoore In Brazil, social networks are serving as a channel of communication between people and government #GovChat

Thu, 05 May 2011 01:10:24 +0000 - tweet id 65946410293526530 - #218

@digiphile @cavalcante_cmf Great to hear about Brazil's exp. Social media helps to connect citizens & govt in CA, too: http://j.mp/dbEHFe #govchat

Thu, 05 May 2011 01:11:13 +0000 - tweet id 65946616720396288 - #219

@thomkearney RT @digiphile: @thomkearney Share case studies ... that deliver on mission http://bit.ly/dbqwXr | http://oreil.ly/bF3d7n #govchat #gov20

Thu May 05 01:14:49 +0000 2011 - tweet id 65947522673287168 - #220

@thomkearney RT @fusedlogic: This was our simple case study for a municipal citizen engagement platform. http://is.gd/JFgOYG #yeg #govchat #gov20

Thu May 05 01:15:03 +0000 2011 - tweet id 65947580860870656 - #221

@FraserMcDonald @thomkearney Don't let risk blind opportunity. Mngrs shld be where clients/constituents are - SM. Editable cheap convo w/ min risk #GovChat

Thu, 05 May 2011 01:18:50 +0000 - tweet id 65948533911597057 - #222

@Michellangais "@JohnFMoore: #GovChat In my home town I am also demonstrating how a single citizen can create #gov20 change: http://bit.ly/kgDo8u" #assnat

Thu May 05 01:24:06 +0000 2011 - tweet id 65949860322484226 - #223

@fusedlogic @cavalcante_cmf Would love to have you on Gov2 TV, to hear the story of implementing social in Brazil at national level. #govchat #fltv

Thu May 05 01:27:34 +0000 2011 - tweet id 65950730946752512 - #224

@fusedlogic @cavalcante_cmf Have other municipalities done the same as Fortaleza? #govchat

Thu May 05 01:28:42 +0000 2011 - tweet id 65951017707114496 - #225

@fusedlogic RT @thomkearney: Be sure to visit Government In The Lab at http://is.gd/kV6Yec #GovChat

Thu May 05 01:29:00 +0000 2011 - tweet id 65951092688687104 - #226

@thomkearney RT @frasermcdonald: Don't let risk blind opportunity. Mngrs shld be where constituents are - SM. Editable cheap convo w/ min risk #GovChat

Thu, 05 May 2011 01:48:14 +0000 - tweet id 65955931460091905 - #227

@cavalcante_cmf Stories Wanted for Open Government Gov2 TV, will be monitoring. http://www.fusedlogic.com/ #govchat

Thu May 05 01:49:52 +0000 2011 - tweet id 65956343156187136 - #228

@cavalcante_cmf Stories Wanted for Open Government Gov2 TV, Tomorrow will be monitoring! #GovChat http://ning.it/kVrFsV

Thu May 05 01:51:52 +0000 2011 - tweet id 65956849412874240 - #229

@NikishaRG RT @fusedlogic: This was our simple case study for a municipal citizen engagement platform. http://is.gd/JFgOYG #yeg #govchat #gov20

Thu May 05 01:52:16 +0000 2011 - tweet id 65956948767547392 - #230

@mogusmoves True, esp 4 high profile brands RT @johnfmoore: Your citizens are having conversations, spreading rumors, you must address them. #GovChat

Thu May 05 01:53:49 +0000 2011 - tweet id 65957339500511232 - #231

@mjmclean @thomkearney sorry I missed #govchat - catching up now, some great points raised.

Thu May 05 02:02:08 +0000 2011 - tweet id 65959429937434624 - #232

May 4, 2011 PS_Leader