FitFlop™ Case Study

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Truphone

With Truphone, FitFlop™ simplified communications and reduced mobile spend by 93%.

Business

FitFlop™
FitFlop™
designs and distributes
beautiful shoes engineered to
make you feel fantastic.
With Truphone,
FitFlop™
simplified
communications
and reduced mobile
spend by 93%.

Mike Procyshyn,
Head of Infrastructure,
FitFlop™
“While setting up our New York
office, I wasn’t getting anybody
from the US phoning me back
as our suppliers did not have
international calling. This caused
delays, potentially leading to loss
of business.”
The Business Challenge
With no retail outlets and staff
constantly on the move, it’s
critical FitFlop™ remains in
contact with partners.

The Truphone Solution
With UK, US and Hong Kong
numbers all on a single device,
FitFlop™
staff are better connected
wherever they are – and contacts
stay in touch at a local rate.
Mike Procyshyn,
Head of Infrastructure,
FitFlop™
“Truphone
solved all of
our problems.”
Truphone dramatically
reduced roaming costs too.
Staff saw their bills drop
by up to
93%

Great service
With 24/7 global
support from a
dedicated and
enthusiastic team,
FitFlop™
know they
can solve issues
without being passed
around a call centre.
Local presence
With multiple
international numbers
on a single SIM,
FitFlop™
maintains
a local presence by
enabling international
contacts to keep in
touch at local rates.
Cost savings
Some FitFlop™
staff
reduced their bills
by as much as 93%,
saving hundreds of
pounds per user,
per month.
Truphone Benefits

Mike Procyshyn,
Head of Infrastructure,
FitFlop™
“The best thing about Truphone
is that you’re talking to the
same people each time, so
you’re building a relationship
and you trust them to deliver
an excellent service.”

Want to know more? Get in touch
UK: +44 (0)20 3006 4300 | business.uk@truphone.com
US: +1-888-996-6245 | business.us@truphone.com
AU: +61 (0) 2 8999 4206 | business.au@truphone.com
NL: +31 (0)30 7600 556 | business.nl@truphone.com
PL: +48 732 400 907 | business.pl@truphone.com
DE: +49 (0)6171 8976 555 | business.de@truphone.com
HK: +852 8101 2102 | business.hk@truphone.com
ES: business.es@truphone.com
truphone.com

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FitFlop™ Case Study

1. FitFlop™ FitFlop™ designs and distributes beautiful shoes engineered to make you feel fantastic. With Truphone, FitFlop™ simplified communications and reduced mobile spend by 93%.

2. Mike Procyshyn, Head of Infrastructure, FitFlop™ “While setting up our New York office, I wasn’t getting anybody from the US phoning me back as our suppliers did not have international calling. This caused delays, potentially leading to loss of business.” The Business Challenge With no retail outlets and staff constantly on the move, it’s critical FitFlop™ remains in contact with partners.

3. The Truphone Solution With UK, US and Hong Kong numbers all on a single device, FitFlop™ staff are better connected wherever they are – and contacts stay in touch at a local rate. Mike Procyshyn, Head of Infrastructure, FitFlop™ “Truphone solved all of our problems.” Truphone dramatically reduced roaming costs too. Staff saw their bills drop by up to 93%

4. Great service With 24/7 global support from a dedicated and enthusiastic team, FitFlop™ know they can solve issues without being passed around a call centre. Local presence With multiple international numbers on a single SIM, FitFlop™ maintains a local presence by enabling international contacts to keep in touch at local rates. Cost savings Some FitFlop™ staff reduced their bills by as much as 93%, saving hundreds of pounds per user, per month. Truphone Benefits

5. Mike Procyshyn, Head of Infrastructure, FitFlop™ “The best thing about Truphone is that you’re talking to the same people each time, so you’re building a relationship and you trust them to deliver an excellent service.”

6. Want to know more? Get in touch UK: +44 (0)20 3006 4300 | business.uk@truphone.com US: +1-888-996-6245 | business.us@truphone.com AU: +61 (0) 2 8999 4206 | business.au@truphone.com NL: +31 (0)30 7600 556 | business.nl@truphone.com PL: +48 732 400 907 | business.pl@truphone.com DE: +49 (0)6171 8976 555 | business.de@truphone.com HK: +852 8101 2102 | business.hk@truphone.com ES: business.es@truphone.com truphone.com

FitFlop™ Case Study

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