Whether you are experiencing adoption challenges with an existing deployment, collecting requirements for a new project, or seeking insights to help innovate, user interviews can help you gain the insight you need. Interviewing is both an art and a science.  In this webinar we’ll discuss:

• When to use interviews
• How to craft questions
• The magic of probe
• The art of listening

We’ll also share a sample discussion guide you can use when planning your own interviews.