Significant Accountabilities & Accomplishments:
Þ Handling the operations and sales of the company.
Þ Managed operations like prioritization & scheduling of the task, co-ordination between various tasks of the operations, approval before the final publishing.
Þ Handling the web-site testin. Responsible for the smooth running of the website.
Þ Managed business development activities including tasks like cold-calling, lead generation, client meetings, finalizing deals and follow-up.
Þ Responsible for the e-mail, sms and social marketing of the company.
Þ Analysing and capturing the data from various websites in order to create a database.
Þ Worked in Excel as involved in Preparation of Production Report, Quality Report.
Þ Excelled and proven to provide Quality work throughout the experience.
Þ Maintain accurate metrics of direct reports individual performance as well as overall team level performance.
Þ Evaluate levels of process & staff effectiveness and works with operations to create improvement action plans.
Þ Monitor, Identify & resolve performance/attendance issues using prescribed performance management techniques.
Þ Monitor & take action on personnel & payroll issues.